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Privacy Policy

At wpassistan.co.uk, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

COLLECTION OF PERSONAL INFORMATION

We may collect personal information from you when you use our WordPress maintenance and support services, including:

  • Your name, email address, and phone number, which we use to communicate with you about your website and our services
  • Login credentials and access details for your WordPress website, which we use to perform maintenance and support tasks
  • Information about your website’s plugins, themes, and settings, which we use to diagnose issues and recommend improvements
  • Information about your website’s traffic, including pageviews, bounce rates, and referral sources, which we use to analyze website performance and recommend optimizations
  • Any other information you choose to provide to us in the course of our services.

USE OF PERSONAL INFORMATION

We use your personal information to provide you with our WordPress maintenance and support services, including:

  • Performing updates, backups, and security scans of your WordPress website
  • Resolving technical issues and bugs on your WordPress website
  • Providing recommendations and advice on how to improve your WordPress website’s performance, security, and user experience
  • Communicating with you about your WordPress website and our services.

We may also use your personal information to send you marketing emails and other communications related to our services. You can opt-out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly.

DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent your personal information to third parties. We may, however, share your personal information with our service providers who help us deliver our services, such as hosting providers and payment processors. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process.

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and tracking technologies to collect information about your browsing behavior on our website and your WordPress website. This information may include your IP address, browser type, device type, and operating system. We use this information to improve our website and to personalize your experience, as well as to diagnose issues and optimize performance on your WordPress website.

SECURITY OF PERSONAL INFORMATION

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. We use industry-standard security technologies, such as SSL encryption, to protect your personal information during transmission, as well as secure storage and access controls to protect your personal information while it’s in our possession.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

CONTACT US

If you have any questions about this Privacy Policy or our WordPress maintenance and support services, please contact us at [insert contact information

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    What types of tasks can be included in your package?

    With the specialist hours included in your package, you can use them for any development work related to your WordPress website. We have provided a list of sample tasks that we can perform for you. Any hours used beyond the package will be charged as an additional fee.

    • Front End, Custom CSS / JS.
    • Back End, PHP changes.
    • Adding, removing, and editing text on posts, pages, products from provided Word or Text documents.
    • Uploading provided JPG and PNG images and adding them to pages.
    • Crop and resize images.
    • Adding provided Yoast keywords, titles, snippets, etc.
    • Manage menu items by adding, removing, or editing.
    • Configure popups and notification bars.
    • Create image galleries to showcase content.
    • Edit page slugs to optimize SEO.
    • Add, remove, or edit user permissions.
    • Performing search and replaces.
    • Adding code snippets through WP hooks.
    • Performance / Page-speed related adjustments based on GT Metrix reports.
    • Minor troubleshooting involving plugin and theme compatibility.
    • Installing tracking codes (i.e. Google Analytics, Facebook Pixel, GTM).
    • Testing contact forms and checkout workflows.
    • Add video to pages.
    • Upload PDFs.
    • Adjust widgets.

    Get a free audit.

    We'll carry out a website audit and send you a detailed report via email, completely free of charge, outlining its current status.