Restore access fast — remove false security blocks without weakening protection.
If your site suddenly becomes inaccessible after security or firewall changes, legitimate visitors — or even wp-admin — may be blocked by WAF rules, bot protection, or rate limits.
We identify the exact rule or layer blocking traffic, apply a controlled exception or correction, and confirm normal access without exposing the site to new risk.
A controlled recovery process (no trial-and-error).
What triggers false positives (and what we check first).
We identify the exact rule or layer blocking access — not just the symptom.
We correct or scope the rule precisely instead of disabling security systems.
We verify access to wp-admin, login, key pages, and checkout where applicable.
You get a short summary of what blocked the site, what changed, and what to avoid next time.
Security-related outages often look like the site is “down”, but the real issue is blocked access. Fixing it properly means correcting the blocking rule without weakening your security posture.
We restore legitimate access, scope firewall and bot rules correctly, align Cloudflare and plugin behaviour, and confirm stable operation across front-end and wp-admin. Where relevant, we verify login flows, APIs/webhooks, forms, and checkout/payment journeys.
Security blocks often appear alongside other incidents:
Site Down (Incident Response) · Redirect Loop / Too Many Redirects · HTTP 500 Internal Server Error · Rescue Packages & Pricing
No open-ended billing. Scope is agreed before work begins. If the issue is bigger than expected, you’ll know before any additional work is done.
Yes. Managed rules, custom rules, or challenge actions can trigger false positives, especially after configuration changes, migrations, or plugin updates. We confirm the exact rule and apply a targeted correction.
Admin routes can be blocked by bot protection, rate limiting, login protection rules, or IP bans. We identify the blocking layer and restore access safely without disabling security across the site.
No. We avoid blanket disabling. The goal is to correct the specific rule or add a precise exception so protection stays in place.
Yes. WAF rules and bot protection can block checkout AJAX requests, payment callbacks, or webhook endpoints. We verify key journeys after stabilisation.
Yes. We can diagnose from hosting/server access and Cloudflare/security dashboards, restore legitimate access, then apply a safe, targeted fix.
If your site is down, unstable, or something broke after an update, plugin change, or migration, tell us what’s happening. We’ll review the details and confirm the next steps before any work starts.
Include your website URL, what changed before the issue, and any error message or screenshot. That helps us move faster.
