Site broke after a WordPress, plugin, or theme update? Restore access and stabilise the site without risky rollbacks.
When an update introduces an incompatibility, WordPress can fail before it renders a page. That can mean a critical error, a white screen, broken wp-admin, checkout failures, or forms that stop working.
We treat update breakages as an incident: confirm exactly what changed, trace the failure point from logs, apply the minimum safe fix, and verify business-critical journeys (forms, checkout, logins) work normally again.
A controlled recovery process (no trial-and-error).
What triggers update failures (and what we check first).
We identify the exact update and failure point using logs and controlled testing — not assumptions.
We restore stability with the smallest reliable fix, without creating new issues elsewhere.
We verify wp-admin, key pages, forms, checkout, and integrations before closing the incident.
You get a short summary of what broke, what we changed, and what to do next.
Update failures range from a full outage to selective breakage (checkout, payments, forms, admin access). We focus on restoring reliable behaviour across the journeys that matter to your business.
We isolate the incompatible plugin/theme/code path, restore stability safely, and keep security fixes where possible instead of blindly rolling everything back. Where needed, we apply a controlled rollback with proper verification.
If the update breakage is part of a wider incident, these pages cover common neighbouring causes:
Site Down (Incident Response) · WordPress Critical Error · Database Connection Error · Rescue Packages & Pricing
No open-ended billing. Scope is agreed before work begins. If the issue is bigger than expected, you’ll know before any additional work is done.
Updates can introduce incompatibilities across plugins, themes, or PHP versions. We confirm the exact trigger from logs before applying a fix.
Not always. Blind rollbacks can reintroduce security risk. We assess whether a compatibility fix or selective rollback is safer for your site.
Yes. We can diagnose from hosting/server access, restore admin access safely, then stabilise the root cause properly.
It can. Updates often break checkout flows due to plugin conflicts, template overrides, or payment gateway compatibility issues. We verify business-critical journeys as part of the rescue.
We explain what caused the breakage and recommend safer update practices (staging, controlled deployment, compatibility checks) to reduce repeats.
If your site is down, unstable, or something broke after an update, plugin change, or migration, tell us what’s happening. We’ll review the details and confirm the next steps before any work starts.
Include your website URL, what changed before the issue, and any error message or screenshot. That helps us move faster.
